DO YOU SHIP INTERNATIONALLY?
Yes! We are happy to provide international shipping.
International orders are shipped via UPS or FEDEX and come with tracking and insurance.
International orders will receive free shipping with orders of over $ 1300.
We are not responsible for lost parcel due to holds at customs.
WHAT ARE YOUR SHIPPING COSTS?
We are happy to offer free shipping.
DO YOU GIFT WRAP?
Our pieces come elegantly packaged in branded gift box. Velvet pouch with our logo will be included.
If you would like a personalized card included, please let us know with your order.
WHAT IS THE PRODUCTION TIME?
All in stock jewelry pieces are ready to ship in 1 week. For out of stock items, please allow a minimum of 3 weeks for jewelry to be made before shipping.
During periods of higher volume, production time may increase to 4 - 6 weeks.
If you are dissatisfied with your Eva Noga purchase, then within 10 days you should simply contact our studio and inform us of your discrepancy.
We're here to help. If you ever need anything or have any questions, we'll do everything we can do to help you.
Send us an email at firstname.lastname@example.org
HOW DO I TAKE CARE OF MY JEWELRY?
Our pieces are delicate by nature, so we encourage our customers to take extra care when wearing Eva Noga pieces.
Eva Noga is not responsible for broken or lost stones, however repairs are free if your jewelry needs a size adjustment or breaks during normal wear.
The lovely stones in our jewelry are natural gems whose color and vein patterns vary from stone to stone. By taking advantage of the unique qualities found in each stone, Eva gives every piece of jewelry its own character and natural beauty, making your pieces unlike any others.